The best GPS fleet tracking software available in the market does more than just monitor vehicles. It gives business owners tools and information that can help them identify hidden problems, coach their mobile workers for better performance, reduce fleet expenses and improve visibility; that can lead to higher efficiency and profitability.
So if you’re comparing GPS fleet tracking software, it’s important to consider how easy the system makes it to access information and translate vehicle monitoring data into insights.
You need to evaluate a dashboard just as you would any other critical capability within the solution. Pay close attention to what’s shown and the value it delivers. This is where you’ll measure how well your fleet is performing on metrics like idling, speeding, harsh driving, miles driven, hours worked, and more.
2. Alerts and reports
There are a lot of ways to ask and answer the question ‘how is my fleet performing’ – and getting information that’s easy to understand at the right time is critical. Watch out for fleet management solutions that include configurability of alerts and reports so that performance information is easy to understand, instead of an avalanche of information.
3. Preciseness of Tracking Data
For many customers and for large fleets the map will be one of the most frequently used capabilities within the solution. Because of how much time you will spend in this area of the solution, keep an eye out on the quality and preciseness of the information being displayed on the map screen. Also how easy it is to navigate, how many clicks it takes to dig into detail, and how intuitively you can find what you’re looking for.
4. Ease of Installation
Getting new software up and running can be a big problem – but it shouldn’t be. Make sure to ask your potential vendor to show you a roadmap and a timeline of how the software or GPS devices will be implemented. Ask about all minute details about how to set up new vehicles as well as what settings there are that you can change or control.
5. Responsiveness of Support Team
Customer support team is who you will be speaking to in case of any discrepancies. Given the real time nature of problems in the logistics management, the support team needs to be real quick in solving problems, at the right time with the right person. Inquire about their customer support process, response time, industry knowledge, communication level, escalation hierarchy etc.
In case you are facing challenges in tracking your consignments or improving efficiency for your fleet, schedule a demo of our integrated fleet tracking solution, Autoload.